VistaBound

Terms of Service


Plain-language summary: VistaBound is an RV trip planner offered by Adventuring Enterprises, LLC. You can use it on the web or through our iPhone and Android apps, which provide turn-by-turn navigation using your device's location. We offer a 7-day free trial and paid monthly and annual subscriptions. If you start a trial we collect a payment method, and unless you cancel before the trial ends it automatically converts to a paid subscription that renews until you cancel — and you can cancel renewal at any time. You must be 18 or older and in the United States to use it. Itineraries are AI-generated suggestions and navigation is an aid, not a guarantee — always verify campgrounds, roads, and clearances yourself, and follow posted signs and traffic laws, before and while you travel. Be decent with reviews and photos, don't abuse the service, don't scrape it or use it to train AI, and understand that the service is provided as-is. If we update these Terms, continuing to use the Service means you accept the update.

1. Agreement to these Terms

These Terms of Service ("Terms") are a contract between you and Adventuring Enterprises, LLC, a Florida limited liability company doing business as VistaBound ("VistaBound," "we," "us," or "our"). They govern your use of the VistaBound website, our iPhone and Android apps, and our trip-planning and navigation features (together, the "Service").

You first accept these Terms when you create an account, which requires you to affirmatively check a box agreeing to them. After that, if we update these Terms, your continued use of the Service once the update takes effect means you accept the updated Terms — see Section 18. If you do not agree to these Terms, do not use the Service.

Our Privacy Policy explains how we handle your information. It is part of the deal between us, and we encourage you to read it.

2. Who may use the Service

You must be 18 years of age or older to create an account or use the Service. By creating an account you confirm that you are at least 18.

The Service is offered to residents of the United States. We make no promise that the Service is appropriate or available anywhere else.

3. Service availability and changes

  • We offer access to the Service, or to certain features of it, through a free trial and paid subscription plans (see Section 4).
  • Features may change or be removed without notice.
  • We may suspend or shut down the Service, in whole or in part, at any time.
  • We make no commitment about uptime, data durability, or support response times.

4. Subscriptions, free trial, billing, and cancellation

VistaBound is offered through paid subscription plans, with an optional free trial for new subscribers. The plans available, their prices, and their billing intervals are shown in the Service at the time you subscribe.

Free trial. We currently offer a 7-day free trial to eligible new subscribers. When you start a trial, you must provide a valid payment method and you authorize us, through our payment processor, to charge it. Unless you cancel before the trial ends, your trial automatically converts into a paid subscription at the end of the 7-day period, and your payment method is charged the fee for the plan you selected. Trials are limited to one per person or account, and we may modify, withdraw, or determine eligibility for a trial offer at our discretion. [[COUNSEL REVIEW: confirm the free-trial auto-conversion disclosure satisfies automatic-renewal laws (e.g., California ARL and similar state statutes) — clear-and-conspicuous presentation, affirmative consent, and acknowledgment of the conversion terms at the point of enrollment.]]

Subscription plans. We offer subscriptions billed on a monthly basis and on an annual basis (the annual plan is offered at a discount compared with paying month-to-month). The plan you choose, its price, and its billing interval are shown to you before you confirm your purchase.

Automatic renewal. Subscriptions automatically renew at the end of each billing period — monthly plans each month, annual plans each year — and your payment method is charged the then-current price for the next period, until you cancel. You authorize us and our payment processor to store your payment method and to charge it on a recurring basis for these renewals. [[COUNSEL REVIEW: confirm recurring-charge authorization language and the conspicuous auto-renewal disclosure required by applicable state automatic-renewal laws.]]

Cancelling renewal. You may cancel the renewal of any subscription at any time, effective at the end of your current billing period. When you cancel, you keep access to paid features through the end of the period you have already paid for, and you are not charged again. Cancelling during a free trial stops the trial from converting, and you are not charged. We provide a way to cancel within the Service or by emailing support@vista-bound.com. [[COUNSEL REVIEW: confirm the cancellation mechanism satisfies the "easy"/"click-to-cancel" requirements of applicable state and federal rules.]]

Price changes. We may change subscription prices and the plans we offer. If we change the price that applies to your subscription, we will give you advance notice (for example, by email), and the new price applies to your next renewal after the notice. If you do not agree to a price change, you may cancel before it takes effect.

Billing and payment processing. Payments are processed by a third-party payment processor; we do not collect or store your full payment-card number or other complete card details ourselves (see our Privacy Policy). By providing a payment method you represent that you are authorized to use it, and you authorize the charges described above together with any applicable taxes. If a charge fails or is reversed, we may retry it, suspend or downgrade your access, or cancel the subscription.

Taxes. Prices shown may not include sales, use, or similar taxes. Where we are required to collect them, applicable taxes are added at the time of billing. [[COUNSEL REVIEW: confirm sales-tax collection obligations for the applicable jurisdictions and whether prices are presented tax-inclusive or tax-exclusive.]]

Refunds. Except where required by law, subscription fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or features you did not use. Cancelling stops future renewals; it does not refund the current period. Nothing in this section limits any non-waivable refund or cancellation right you have under applicable law. [[COUNSEL REVIEW: confirm the no-refund position against non-waivable consumer-protection and automatic-renewal statutes — some states require pro-rata refunds or specific cancellation remedies in defined circumstances.]]

5. Your account

  • Give us accurate information and keep your email address current — it is how we reach you about your account.
  • Keep your password and sign-in methods to yourself. You are responsible for activity that happens under your account.
  • One account per person. Don't share, sell, or transfer your account.
  • Tell us at support@vista-bound.com right away if you think someone else has accessed your account.

6. The Service, AI-generated content, and navigation

VistaBound uses artificial intelligence to generate trip itineraries — including routes, daily driving legs, points of interest, and campground suggestions — from the details you provide, and our apps offer turn-by-turn navigation to help you drive those routes. Understand what that means:

  • Itineraries are suggestions, not facts. AI-generated content can be wrong, outdated, or incomplete. Campgrounds may be closed, full, renamed, or unsuitable for your rig.
  • Verify before you rely. Always confirm campground availability, reservation requirements, road conditions, vehicle clearances (height, length, weight), seasonal closures, and drive times with authoritative sources before booking or traveling.
  • Navigation is an aid, not a guarantee. Our apps compute routes using an RV-aware ("truck") routing profile based on the rig dimensions you enter, but those routes do not guarantee that every road, bridge, tunnel, or turn is safe or legal for your vehicle. They may be inaccurate, outdated, or miss restrictions such as low bridges, weight limits, propane-restricted tunnels, or steep grades. You are responsible for driving safely: obey all posted signs, traffic laws, and weight and clearance limits, and use your own judgment regardless of what the app shows.
  • Don't operate the app while driving. Set your route before you start, and have a passenger handle the device, or pull over, if you need to change it.
  • Not professional advice. Nothing in the Service is legal, safety, mechanical, or travel advice.

Information shown from third parties — such as Recreation.gov facility data, Google ratings and photos, and map imagery — comes from those providers and may itself be inaccurate or out of date. See Section 11.

7. Acceptable use

You agree not to:

  • Break the law, or encourage anyone else to, while using the Service.
  • Post reviews, photos, or other content that is false, deceptive, harassing, hateful, obscene, or that you don't have the right to share.
  • Post content that reveals someone else's personal information without their consent.
  • Probe, scan, or test the vulnerability of the Service, or breach or circumvent its security or authentication measures.
  • Interfere with the Service's operation — for example by uploading malware or working around rate limits.
  • Impersonate any person, or misrepresent your affiliation with anyone.

We may remove content or suspend accounts that we reasonably believe violate this section.

8. Prohibited activities and proprietary rights

The Service, together with all associated materials and technology—including but not limited to text, databases, campground listings, reviews, maps, photographs, graphics, logos, software, source code, and the systems used to provide the Service—is owned by us or our licensors and is protected by applicable intellectual property laws. Except as expressly authorized under these Terms, you may not reproduce, copy, modify, adapt, distribute, publish, display, transmit, license, transfer, sell, create derivative works from, or otherwise make use of any portion of the Service or its content.

You further agree that you will not:

  • Scrape or Collect Data. Use any automated or manual process, including robots, spiders, crawlers, scrapers, indexing tools, harvesting software, or similar technologies, to access, monitor, retrieve, copy, or index any portion of the Service without our prior written consent. You may not circumvent, disable, or ignore restrictions contained in our robots.txt file or any other technical measures designed to control access to the Service.
  • Overburden the Platform. Engage in activities that interfere with the operation of the Service or that generate, in our reasonable judgment, excessive, abusive, or disproportionate demands on our servers, networks, or supporting infrastructure.
  • Reverse Engineer the Service. Decompile, disassemble, reverse engineer, attempt to extract source code, discover underlying algorithms, or otherwise seek to determine the architecture, trade secrets, or proprietary elements of any software associated with the Service, except where such restrictions are unenforceable under applicable law.
  • Use the Service for Unauthorized Commercial Purposes. Utilize the Service, its content, or any information obtained through it in connection with a commercial enterprise—including, without limitation, a competing campground reservation platform, RV trip-planning service, route optimization service, RV rental marketplace, or any business that resells, redistributes, or monetizes access to the Service—unless expressly authorized by us in writing.
  • Artificial Intelligence and Machine Learning Restrictions. Unless we provide prior written authorization, you may not collect, extract, download, reproduce, or otherwise use any content, data, metadata, or materials from the Service for the purpose of developing, training, fine-tuning, validating, benchmarking, operating, or improving any artificial intelligence, machine learning, large language model, or similar automated system (collectively, “AI Uses”). Any unauthorized use of Service content for AI Uses by an individual, organization, or automated process constitutes a material violation of these Terms.[[COUNSEL REVIEW: Prohibited Activities / proprietary-rights section — confirm scope and enforceability of the no-commercial-use, anti-scraping, anti-framing, reverse-engineering, and AI/ML-training restrictions.]]

9. Your content

The Service lets you post campground reviews and upload photos ("Your Content"). You own Your Content. So that we can run the Service, you grant VistaBound a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute Your Content for the purpose of operating, providing, and promoting the Service. [[COUNSEL REVIEW: confirm UGC license scope — current draft deliberately excludes a right to sublicense or to use content outside the Service.]]

You are responsible for Your Content. By posting it you confirm that you took the photos or wrote the words yourself (or otherwise have the right to share them), and that posting them doesn't violate anyone's rights or any law.

Reviews and photos are public — anyone using the Service can see them, along with the display name on your account. You can ask us to remove Your Content by emailing support@vista-bound.com. We may keep copies as required by law or for legitimate record-keeping.

We may remove or refuse any of Your Content at our discretion, with or without notice, including content reported under Section 10.

10. Copyright complaints (DMCA)

We respect copyright and expect users to do the same. If you believe content on the Service infringes your copyright, send a notice under the Digital Millennium Copyright Act (DMCA) to our designated agent:

Adventuring Enterprises, LLC d/b/a VistaBound — Copyright Agent
7901 4th St N # 34812, St. Petersburg, FL 33702
Email: support@vista-bound.com

[[COUNSEL REVIEW: register the designated agent with the U.S. Copyright Office DMCA directory before public launch (owner action, small fee).]]

Your notice must include: (1) identification of the copyrighted work; (2) identification and location of the allegedly infringing material; (3) your contact information; (4) a statement that you believe in good faith the use is not authorized; (5) a statement, under penalty of perjury, that the notice is accurate and you are the owner or authorized to act for the owner; and (6) your physical or electronic signature.

If your content was removed because of a notice and you believe that was a mistake, you may send a counter-notice with the information the DMCA requires to the same address. We may terminate the accounts of repeat infringers.

11. Third-party services and data

The Service displays information from, and sends limited data to, third-party services — including Recreation.gov (RIDB), Google (sign-in, place data, ratings, photos), Apple (sign-in, where offered), a third-party AI provider (itinerary generation), a maps and routing provider (map tiles and route/navigation computation), a third-party payment processor (subscription billing), and map data providers. We don't control these services and aren't responsible for their content, accuracy, or availability. Booking a campground happens on the campground's or Recreation.gov's own site, under their terms, not ours. Subscription payments are processed by our third-party payment processor under its own terms and privacy policy.

12. Intellectual property

The Service itself — including its software, design, text we wrote, logos, and the "VistaBound" name — belongs to Adventuring Enterprises, LLC or its licensors. These Terms don't give you any right to use our trademarks or branding. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service as intended while these Terms are in effect.

13. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED — INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WITHOUT LIMITING THAT, WE DO NOT WARRANT THAT ITINERARIES, CAMPGROUND INFORMATION, DRIVE TIMES, ROUTES, OR TURN-BY-TURN NAVIGATION ARE ACCURATE, COMPLETE, OR SAFE TO RELY ON. SOME STATES DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) ADVENTURING ENTERPRISES, LLC AND ITS MEMBERS, MANAGERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR TRAVEL-RELATED COSTS OR LOSSES (INCLUDING COSTS ARISING FROM RELIANCE ON AN ITINERARY OR ON NAVIGATION DIRECTIONS), ARISING OUT OF OR RELATING TO THE SERVICE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS OR $100. [[COUNSEL REVIEW: liability cap amount and enforceability under applicable consumer-protection law.]] SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

15. Indemnification

If someone brings a claim against us because of Your Content or your violation of these Terms or the law, you agree to indemnify and hold harmless Adventuring Enterprises, LLC from the resulting losses, costs, and reasonable attorneys' fees.

16. Suspension and termination

You may stop using the Service, or ask us to delete your account, at any time by emailing support@vista-bound.com. We may suspend or terminate your account if you violate these Terms, if we reasonably believe your use creates risk for us or other users, or if we discontinue the Service. If you cancel, or if we suspend or terminate your account, your paid access ends as described in Section 4; cancelling or terminating does not entitle you to a refund of fees already paid, except as required by law. Sections that by their nature should survive termination (including Sections 4, 8–10, and 12–19) survive.

17. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute arising out of these Terms or the Service must be brought in the state or federal courts located in Miami-Dade County, Florida, and you and we each consent to their jurisdiction. [[COUNSEL REVIEW: an arbitration clause and class-action waiver were intentionally omitted from this draft — confirm whether to add one, and note that an arbitration clause typically needs affirmative acceptance to bind existing users, even under the continued-use model in Section 18.]]

Nothing in this section prevents either of us from bringing a qualifying claim in small-claims court.

18. Changes to these Terms

We may update these Terms from time to time. When we do, we will post the updated Terms here with a new effective date and, if the changes are material, give you reasonable notice (for example, by email or through the Service). Your continued use of the Service after the updated Terms take effect means you accept them. If you do not agree to the updated Terms, your choice is to stop using the Service and, if you wish, ask us to delete your account.

The version of these Terms with the most recent effective date is the one that applies. [[COUNSEL REVIEW: "continued use" acceptance for updates, in place of click-through re-acceptance — confirm the notice mechanics and enforceability.]]

19. Everything else

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service. If part of these Terms is found unenforceable, the rest still applies. If we don't enforce a provision right away, we haven't waived it. You may not assign these Terms; we may assign them as part of a merger, acquisition, or sale of assets.

20. Contact

Questions about these Terms: support@vista-bound.com

Adventuring Enterprises, LLC d/b/a VistaBound
7901 4th St N # 34812, St. Petersburg, FL 33702

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